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Ohio State University Extension

CFAES

Career Exploration: Air Travel Industry

JOHN GLENN AIRPORT AND RICKENBACKER
CDFS-4120
Community Development
Date: 
06/11/2025
Meghan Thoreau, Extension Educator, Community Development, Ohio State University Extension, Pickaway County

Airports are major employment centers for the cities they serve and depend upon a wide variety of individuals with distinct skill sets. Consider careers available in the air travel industry. Medium to large aviation hubs offer plenty of job opportunities to choose from. Take the time to consider jobs and career paths that appeal to your personal and professional interests.Collage of photos showing an airplane, the inside of an airport, a digital screen showing flight arrivals and departures, and a title over the college reading, Airport Careers.

 This fact sheet is a valuable resource for high school students and young professionals seeking to learn more about the industry, helping them narrow down specific career pathways to explore as they make educational and career decisions. It highlights John Glenn International Airport (CMH) and Rickenbacker International Airport (LCK) growth, their post-COVID-19 recoveries, and their prospective employment opportunities. Both airports host community events and are involved in hosting career exploration tours for youth field trips. CMH utilizes airport ambassadors (flycolumbus.com/business/volunteer) as additional resources for networking and as career-exploration contacts. The air travel industry is dynamic and poised for growth, and will continue to offer a wide variety of career paths. 

John Glenn and Rickenbacker Airports

John Glenn International Airport (CMH) is located six miles east of downtown Columbus, Ohio. It stands as a significant economic driver for central Ohio and is the second-busiest airport in the state. In 2024, CMH served an all-time high of over 9 million passengers, marking a 6.7% increase from the previous year. This surge in passenger traffic is due, in part, to offering more flight options which now include nonstop service to Seattle, San Diego, Salt Lake City, San Francisco, Portland (Maine), Los Angeles, and Kansas City (Columbus Regional Airport Authority, 2024). This growth in direct flights (over 53 nonstop destinations) not only caters to the increasing local demand for air travel but also strengthens the region's workforce (Bender, 2025; Columbus Regional Airport Authority, 2023). With the new air services, ongoing construction progress, and additional expansion projects on the horizon, local demand for air travel is expected to grow, and its workforce is expected to advance.

Key Highlights and Developments at John Glenn Columbus International Airport (CMH) (2024–2025)

To accommodate this growth and further enhance the travel experience, CMH has undertaken several key initiatives and developments, impacting passengers and the local workforce.

Enhanced Passenger Experience

  • Mobile IDs at Transportation Security Administration (TSA): CMH implemented mobile ID technology at TSA checkpoints to expedite the security process.
  • BrewDog opens first airport location: BrewDog's concourse B location at CMH creates new jobs in the hospitality sector and provides travelers with a taste of local Columbus flavor.

Community Engagement and Events

  • U.S. Air Force Thunderbirds air show: CMH hosted the U.S. Air Force Thunderbirds, drawing thousands of visitors and earning Columbus the honor of "Civilian Show Site of the Year." The Columbus Air Show will return in 2025.
  • Tuskegee Airmen mural at Rickenbacker Airport: Rickenbacker unveiled a mural by local artist Adam Hernandez, celebrating the legacy of the Tuskegee Airmen who broke barriers in aviation and civil rights.
  • Runway 5K: This annual event raised over $80,000 for Honor Flight Columbus, supporting veterans' trips to Washington, D.C.

Infrastructure Development

  • CMH Next project and taxiway C relocation: A significant milestone was achieved in the CMH Next project, relocating taxiway C to prepare for the new terminal construction.
  • New terminal benefits enhance both the employee and customer experience:
    • elevates the customer travel experience
    • improves employee access to airport operations, retail, and service industry positions
    • reflects the vibrancy of Columbus and the community
    • generates hundreds of construction jobs during the building phase
      (Columbus Regional Airport Authority, 2025)

Rickenbacker International Airport (LCK) is a key economic driver for central Ohio and plays a crucial role in global trade and logistics as a civil-military public airport focused on moving cargo and people. The airport primarily ships freight but also serves over 310,000 passengers annually. LCK has seen increased cargo activity since COVID-19 due to rerouting via air to alleviate container pileups in backlogged seaports (Clay, 2020). In 2021, LCK was named Airport of the Year by the Ohio Aviation Association, and in 2024 started a $12 million runway rehabilitation project to allow one of the runways to handle heavier aircraft

Additionally, the Central Ohio Transit Authority (COTA) mobility center will open in late 2025. The center is designed to serve as a major connection point and meet the needs of Rickenbacker area employers, employees, and residents (Dorsey, 2023). Beyond transportation, the new mobility center will serve as a vital community resource for the 38,000 workers and 900 employers in the Rickenbacker area. By providing shared gathering spaces, workforce development programs, on-site childcare, and a food pantry, the center will offer holistic support, addressing both transportation challenges and essential needs within the community (Metro Magazine, 2023).

Why Work in the Airline Industry?

Meeting new people and working in a niche industry that values technical skills, intellect, and diversity are major draws and reasons for many people working in the airline industry. Airports are micro hubs that allow their workers to meet many interesting new people daily while working in a challenging environment with an array of career opportunities and advancements. Skim over the airport jobs and pay information in Table 1 for job titles you may want to research as a possible career path.

  • Passion: Wake up passionate about the field you work in.
  • Pride and purpose: Feel good about what you do and contribute to a vital industry that can make a difference in people’s lives.
  • Innovation: Employ new technologies that shape the future of how we travel by air.
  • Opportunities everywhere: Airports are everywhere (work opportunities in a global industry).
  • Rewarding and secure: Good wages/salaries, potential travel perks, and security in a stable career.
  • Possibilities: Lots of career options—find the perfect job to match your skills and interests.
  • Path forward: No matter your education level, diverse career roadmaps are available in aviation.
  • Teamwork: Work with talented people, tackle challenges together, and achieve incredible things.
  • In demand: Aviation skills are highly valued, providing long-term job security.

How Do I Get a Job at an Airport?

So, you are considering working at an airport. Many different job types are available in addition to the expected pilot and flight attendant roles that initially come to mind. Hundreds of behind-the-scenes critical roles offer great career potential in the aviation industry. To increase your chances of landing a future job, consider doing some initial research.

  1. Research airport careers: Identify a few positions that match your interests. Table 1 lists job titles that may help jump-start your research. The jobs are far-ranging, including traffic controllers, marketing specialists, baggage handlers, mechanics, commercial pilots, customs officers, airport management, flight attendants, security personnel, retail and hospitality staff, and more.
  2. Identify your matches: Find positions that align with your interests, skills, and potential qualifications. Check the requirements for each role, including their required education level, work experience, and certifications. This will be useful in making future educational and training decisions.
  3. Job search: Utilize various online resources to find airport job openings.
  • Airport websites (e.g., Columbus Regional Airport Authority, or Aviation Job Search)
  • Online job boards (e.g., Google, Monster, and Indeed)
  • Company websites (e.g., airlines, retail stores, and restaurants)
  • Local newspapers and job listings (e.g., The Columbus Dispatch)
  1. Network and make contact: Introduce yourself and express interest in potential job opportunities. Make meaningful connections, and reach out to employers:
  • airport HR departments
  • companies operating within airports (airlines, retail stores, restaurants, and hotels)
  • professional associations (e.g., Airports Council International)
  • job fairs, school tours, airport events, and industry events
  1. Security checks: Most airport jobs require background-screening checks. Understand the types of checks involved and ensure you meet the requirements.
  2. Develop a working resume: Start customizing your resume and cover letters to highlight relevant skills and the experience you have now, and determine what education, skill set, and qualifications are missing that you may want to obtain.
  3. Prepare for interviews: As you work towards building your work experience portfolio, always research the company and position, and then practice your responses to potential interview questions. Develop your list of questions and demonstrate your knowledge of airport operations and the associated skills for the targeted position.

A high school diploma or equivalent is a minimum educational requirement for ticket agents and other equivalent entry-level positions, although a two-year college degree is usually preferred. Basic computer skills and customer service experience are often expected qualifications. Travel and tourism programs, especially those with a focus on airline operations or customer service, can provide an advantage in the hiring process for certain airport jobs. When considering majors, consider communications, a second language, public relations, or hospitality and tourism.

The airport industry requires a diverse range of specialists beyond typical airline roles due to the logistical management of animals, people, and land uses. Various projects often require a contracted workforce of professionals such as wetland migration specialists, wildlife biologists, landscape/fencing specialists, landscape maintenance specialists, construction management, farming contract specialists, human logistics specialists (who manage passenger flow and staffing requirements), technologists, software/programming specialists, renewable energy specialists, geofencing and/or app specialists, or sustainability coordinators.

Popular Types of Airport Jobs

Every major airport employs thousands of people, including airline personnel, private vendors, and personnel who work directly for the airport. All levels of education and experience are found in this industry. The most popular types of airport jobs advertised are airline pilot, flight instructor, air traffic controller, aerospace engineer, aviation safety inspector, airport manager, air marshal, airframe and powerplant mechanic, security, flight dispatcher, baggage handler, mechanic, airport planner, avionics technician, airport operations manager, airport manager, airport location manager, airport ramp supervisor, aircraft fueler, ticket agent, custodial, cabin cleaner, food service employees, and retail personnel. The top-paying jobs start with the airline pilot, air traffic controller, aerospace engineer, air marshal, AP mechanic, and flight dispatcher (Phillpott, 2021). To help you explore all the career possibilities, reference Table 1 that lists different airport job titles to help identify which path may be right for you.

Table 1. Airport pay table: salaries and wages.*
Note: Columns titled Min, Avg, and Max. list figures for “per hour” or “annual salary” rates.

JOB TITLE

MIN

AVG

MAX

JOB TITLE

MIN

AVG

MAX

A&P Mechanic

$30

$35

$40

Direct Hire AOG Apprentice

$20

$25

$30

Account Manager

$50,000

$50,000

$50,000

Direct Hire AOG Mechanic

$40

$45

$50

Accounting Clerk

$25

$25

$25

Direct Hire AP Mechanic

$35

$38

$40

Accounting Clerk

$22

$23

$25

Direct Hire AP Supervisor

$50

$55

$60

Accounts Payable Clerk

$22

$22

$22

Direct Hire Line Technicians

$30

$34

$38

ADAIR Pilot in Command

$260,000

$260,000

$260,000

Director of Aviation

$200,000

$250,000

$300,000

Administrative Assistant Maintenance

$20

$20

$20

Director of Program Management Office

$150,000

$15,000

$150,000

Administrative Assistant On Demand

$25

$25

$25

Director of Supply Chain

$50,000

$70,000

$90,000

Administrative Assistant Training

$19

$19

$19

Duty Manager

$91,594

$109,596

$121,991

Adv Composite Tech

$21

$26

$29

Eng Contractor Electronic Systems

$68

$68

$78

Advanced Composite Tech

$21

$21

$21

Eng Contractor Stress Analysis

$62

$62

$62

Aerospace Director of Operations NS&

$75

$100

$125

Eng Contractor 5 Electronic Systems

$102

$102

$102

Air Traffic Services

$60,000

$65,000

$70,000

Engineering Technician

$40

$43

$45

Aircraft Mechanic Egress Technician

$30

$40

$50

Entry Level Engineer

$20

$20

$20

Aircraft Assembler

$30

$30

$30

Experienced AP Technicians

$40,000

$70,000

$100,000

Aircraft Cabin Service Operations 

$64,000

$72,000

$80,000

Field Support Engineer

$95,000

$105,000

$115,000

Aircraft Interior Lead

$26

$29

$32

Final Line Mech

$29

$29

$29

Aircraft Maintenance Director

$100,000

$110,000

$120,000

Financial Analyst

$85,000

$87,500

$90,000

Aircraft Maintenance Foreman

$37

$37

$37

Fire Department Helicopter Chief Pilot

$85,000

$130,887

$157,401

Aircraft Maintenance Inspector

$37

$37

$37

Fixed Wing Air Ambulance

$117,500

$117,500

$117,500

Aircraft Maintenance Supervisor

$38

$42

$45

Fleet Mechanic

$29

$32

$35

Aircraft Mechanic

$30

$40

$50

Flight Dispatch 

$29

$30

$31

Aircraft Mechanic and Structures

$30

$40

$50

Flight Support Coordinator

$40,000

$45,000

$50,000

Aircraft Mechanic Structural 

$30

$40

$50

Flight Support Trip Manager

$60,000

$60,000

$60,000

Aircraft Mechanical Drafter Aircraft

$52,000

$62,000

$72,000

Flight Test Aircraft Maintenance Tech

$38

$42

$45

Aircraft Mission Systems Technician

$80,000

$83,000

$85,000

General Aviation Mechanic AP OR IA

$25

$40

$55

Aircraft Painter

$26

$29

$32

Ground Safety Official

$72,800

$73,900

$75,000

Aircraft Tech Sr Non GAC

$36

$36

$36

GSE Mechanic Apprentice

$24

$25

$26

Aircraft Tech

$26

$32

$36

Hazmat Tool Room Attendant

$30

$33

$35

Airframe & Power-plant Lead

$36

$36

$37

Human Resource and Administrative

$40,000

$42,500

$45,000

Airframe & Powerplant Mechanic

$34

$34

$34

Human Resources Generalist

$26

$27

$27

Airport Agent

$13

$13

$13

Human Resources Manager

$70,000

$70,000

$70,000

Airport Director

$95,000

$95,000

$95,000

Human Resources Specialist

$25

$26

$26

Airport Finance Director

$76,000

$95,500

$115,000

Information System Security Officer

$85,000

$90,000

$95,000

Airport Manager

$104,000

$115,201

$126,402

Information Systems Security Manager

$115,000

$125,000

$135,000

Airworthiness & Regulatory Special

$50,000

$70,000

$90,000

Inside Sales Representative

$20

   

Airworthiness and Regulatory Special

$50,000

$70,000

$90,000

Instructional Laboratory Technician

$61,884

$61,884

$61,884

AP Helicopter Mechanic

$39

$42

$45

Interior Installation Tech II

$26

$26

$26

AP Inspector

$30

$31

$32

Inventory Control & Warehouse Assistant

$28

$29

$30

AP Maintenance Technician

$24

$32

$40

Junior Software Engineer

$75,000

$85,000

$95,000

Assembler B

$24

$26

$27

Lead Aircraft Mechanic & Maintenance

$35

$42

$48

Assembler C

$36

$38

$40

Lead Aircraft Mechanical Engineer

$125,000

$130,000

$135,000

Assembler C Functional Test

$36

$38

$40

Lead Electrical Systems Engineer

$115,000

$129,500

$144,000

Asset Management Analyst

$50

$50

$50

Lead Manufacturing Engineer

$115,000

$125,000

$135,000

Assistant Director Field Maintenance

$118,796

$141,385

$163,973

Load Planner

$21

$21

$21

Assistant Director of Operations

$110,000

$110,000

$110,000

Logistics Support Technician

$22

$25

$28

Assistant Vice President Director

$150,000

$200,000

$250,000

Maintenance Administration Specialist

$28

$32

$35

Associate Aircraft Liaison Engineer

$75,000

$96,500

$118,000

Maintenance Coordinator

$120,000

$135,000

$150,000

Associate Aircraft Liaison Engineer

$75,000

$96,500

$118,000

Manager of Director Engineering & Ai

$80,000

$125,000

$170,000

Associate Electric Engineer Aircraft 

$72,000

$93,500

$115,000

Manufacturing Engineer

$55

$55

$55

Associate Electrical Engineer

$70,000

$86,750

$110,000

Marketing Specialist

$25

   

Associate Mechanical Engineer

$72,000

$93,500

$115,000

Material Planner

$30

$30

$30

Associate Mechanical Engineer Jax

$72,000

$93,500

$115,000

Mechanic Avionics Apprentice

$25

$25

$25

Associate Engineer Part-time

$20

$20

$20

Mechanic Hanger Supervisor

$50,000

$61,000

$72,000

Aviation Operations Chief & Pilot

$29

$36

$43

Mechanical Interior Design Engineer

$72

$72

$72

Aviation Department Manager Chief Pi

$200,000

$212,500

$225,000

Metrology Tech

$38

$38

$38

Aviation Expeditor

$15

$17

$19

Mfg Eng II

$55

$55

$55

Aviation Life Support Specialist 

$33

$36

$38

Meg Eng II Second Shift

$52

$52

$52

Aviation Maintenance Instructor

$45,000

$50,000

$55,000

NC Eng III

$65

$65

$65

Aviation Maintenance Technician

$54,900

$54,900

$54,900

NDT Lead

$130,000

$130,000

$130,000

Aviation Maintenance Technician

$30

$40

$50

NDT Tech

$36

$36

$36

Aviation Mechanic 

$17

$22

$27

Network Engineer

$115,000

$125,000

$135,000

Aviation Quality Inspector

$36

$41

$45

Part 145 AP Technician

$32

$34

$35

Aviation Records Coordinator

$20

$20

$20

Piston Flight School Mechanic

$25

$30

$35

Aviation Records Manager

$27

$27

$27

Power Plant Mechanic

$33

$43

$60

Aviation Records Supervisor

$27

$27

$27

Principal Aircraft Mechanical Engineer

$130,000

$135,000

$140,000

Aviation Safety Analyst

$25

$25

$25

Procurement Specialist

$27

$29

$31

Aviation Service Representative

$14

$14

$14

Production Controller

$22

$37

$40

Aviation Shop Helper

$17

$19

$20

Production Manager

$25,000

$57,500

$90,000

Aviation Technician

$53

$57

$60

Project Scheduler

$63,700

$70,175

$76,650

Avionic Elec Tech

$32

$32

$36

Prototype Program Manager

$110,000

$120,000

$130,000

Avionic Electronics Instructor

$38,000

$40,000

$42,000

QC Inspect

$32

$32

$36

Avionic Mechanic

$30

$40

$50

Quality Assurance Representative Jax

$33

$36

$38

Avionics AP Mechanics

$18

$27

$35

Quality Inspector

$45

$50

$55

Avionics General Manager

$80,000

$90,000

$100,000

R&D Mechanical Engineer Eng Contract

$45

$45

$45

Avionics Installer

$26

$26

$32

Ramp Supervisor

$25

$25

$25

Avionics Maintenance Technician

$25

$32

$40

Receptionist Office Assistant

$18

$19

$20

Avionics Manager

$75,000

$80,000

$85,000

Refueler

$27

$31

$34

Avionics Mechanic 

$27

$34

$40

RS Aircraft Comp Repair Tech

$26

$26

$29

Avionics Technician

$41

$45

$49

RS Aircraft Painter

$27

$27

$29

Buyer

$55,000

$70,000

$85,000

RS Aircraft Tech

$32

$33

$34

Cabin R&D Eng. Contractor 3

$61

$61

$61

RS Aircraft Tech Trainee

$19

$19

$19

Cargo Agent

$19

$19

$20

RS Airworthiness Inspect NonGAC

$36

$36

$36

Cargo Load Master

$18

$18

$19

RS Airworthiness Inspector

$36

$36

$36

Cargo Load Planner

$18

$18

$19

RS Avionic Install

$27

$27

$30

Cargo Ramp Agent

$16

$16

$16

Safety Coordinator

$23

$24

$25

Certifying Technician 

$46,330

$77,600

$89,014

Sales Associate

$29

$30

$31

Challenger 604 Captain

$100,000

$105,000

$110,000

Senior Applications Engineer

$95,000

$112,500

$130,000

Challenger 604 First Officer

$60,000

$65,000

$70,000

Senior Avionics Lead Mechanic

$43

$45

$46

Chief Pilot

$100,000

$136,250

$155,000

Senior Software Engineer

$120,000

$127,500

$135,000

Citation CJ3 Captain Part 135

$150,000

$162,500

$175,000

Senior Tactical System Analyst 

$60

$70

$80

Citation Ultra PIC

$100,000

$130,000

$150,000

Senior Tactical Systems Analyst

$59

$70

$80

Client Services Manager

$75,000

$85,000

$95,000

Software Engineer

$105,000

$110,000

$115,000

CNC Tec II

$29

$29

$29

Stress Eng Contractor 5

$95

$95

$95

CNC Tech

$26

$26

$26

Structural Mechanic 

$21

$32

$40

Communications Specialist

$80,000

$85,000

$90,000

Subcontracts Manager

$85,000

$92,500

$100,000

Contract Aircraft Painter

$26

$26

$29

Supply Chain Specialist

$24

$31

$34

Contract Aircraft Tech

$32

$32

$32

Talent Acquisition Specialist

$24

$31

$34

Contract Aircraft Tech Sr NonGAC Req

$36

$36

$36

Tech Data Assoc I

$20

$25

$39

Contract Analyst

$42

$44

$45

Tech Data Associate

$20

$27

$39

Contract Manufacturing Engineer II Re

$52

$52

$52

Technical Publication Writer

$36

$38

$41

Contract Manufacturing Engineer III

$59

$59

$59

Technical Publications Editor 

$58,606

$64,869

$71,132

Contract Quality Engineer II Req 217

$52

$52

$52

Technical publications Librarian 

$48,000

$56,500

$65,000

Contract RS Airworthiness Cert Inspector

$36

$45

$45

Technical Sales Engineer

$55,000

$70,000

$85,000

Contract Specialist

$42

$44

$45

Terminal Manager

$110,000

$112,500

$115,000

Contract Structural Mechanic

$21

$21

$21

Test Pilot

$10

$10

$10

Crew Planner

$60,000

$75,432

$87,144

Tool Room Hazmat Attendant 

$25

$30

$35

Customer Service Agent

$18

$18

$18

Tool Room HAZMAT Attendant RNO 

$19

$22

$25

Customer Service Lead

$19

$19

$19

Vendor Repair Administrator

$50,000

$65,000

$80,000

Customer Service Records Clerk

$18

$20

$22

Warehouse Customer Service

$19

$19

$25

Customer Service Sales Coordinator

$20

$22

$23

Warehouse Supervisor

$20

$21

$21

Direct Hire Aircraft Maintenance Con

$40

$45

$50

       

*Data from AVJobs (avjobs.com/salaries-wages-pay/indes.asp?c=Airport). Averages vary based on size and location of airport.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Additional Resources

For more information on job opportunities and the state of the air travel industry, explore the following resources:

References

Bender, S. (2025). John Glenn offering direct flights to the West Coast. NBC4i.com.
nbc4i.com/news/local-news/columbus/john-glenn-offering-direct-flights-to-the-west-coast

Clay, Jarrod. (2020). Record number of people flew out of Columbus airports in 2019. WSYX/WTTE.
abc6onyourside.com/news/local/record-number-of-people-flew-out-of-columbus-airports-in-2019#:~:text=John%20Glenn%20International%20Airport%20served,5%20percent%20increase%20from%202018

Columbus Regional Airport Authority. (2023). Southwest launching new nonstop service to San Diego and Kansas City.
flycolumbus.com/southwest-launching-new-nonstop-service-to-san-diego-and-kansas-city

Columbus Regional Airport Authority. (2024). Passenger traffic soars to new heights in 2024 at Columbus airports.
flycolumbus.com/passenger-traffic-soars-to-new-heights-in-2024-at-columbus-airports

Columbus Regional Airport Authority. (2025). Reflecting on our busiest year ever: 2024 in review.
flycolumbus.com/reflecting-on-our-busiest-year-ever-2024-in-review

Dorsey, C. (2023). COTA mobility center breaks ground at Rickenbacker Airport. 10WBNS.
10tv.com/article/news/local/cota-mobility-center-breaks-ground-rickenbacker-airport/530-aa258236-dfd1-4217-8d24-eb9d79a6a9c8

Metro Magazine. (2023). COTA partners break ground on new mobility center.
metro-magazine.com/10207621/cota-partners-break-ground-on-new-mobility-center

Phillpott, Siôn. (2021). The 20 highest-paying aviation jobs in the world. Career Addict.
careeraddict.com/aviation-jobs

Program Area(s): 
Originally posted Jun 11, 2025.
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